Terms and Conditions

Welcome to CD Keys Market (hereinafter referred to as “we,” “us,” or “our”). These terms and conditions govern your use of the CD Keys Market website (cdkeysmarket.com) and the services provided therein. By accessing and using our website, you agree to comply with these terms and conditions. Please read them carefully.

1. About CD Keys Market

CD Keys Market is an online marketplace that provides genuine, licensed CD keys from authorized manufacturers. Our website, cdkeysmarket.com, serves as a platform for purchasing digital products. For any inquiries or concerns, you can contact us via email at contact@cdkeysmarket.com.

2. Return and Refund Policy

2.1 Order Cancellation and Refunds
If you wish to cancel your order before it has been sent, please contact us immediately. We will promptly provide a full refund, except for pre-orders, which are non-refundable until after the release date. While we issue refunds immediately, it may take a few working days for the refund to appear on your card statement. As a convenient option, you can visit the Autokey page and click the “cancel order” button to claim a refund.

For orders that have not been collected or redeemed, we can refund and cancel the order. However, a £1 administration fee will be retained to cover the fees incurred for processing the refund. If your payment has only been authorized but not charged, there will be no refund fee, and we will simply void the authorization.

2.2 Activation and Return of Digital Items
Once a digital item has been shipped and activated online, we cannot accept returns as it is not possible for us to resell the item. However, in some cases where the code can be resold, we may refund you once the product has been successfully re-sold. Please refer to our policies for complete details.

3. Warranty Policy

At CD Keys Market, we strive to ensure that all keys we provide are genuine and functional. If you receive a key that does not activate your game or encounter any issues with activation, we guarantee to either provide you with a working code or issue a full refund. To resolve any issues, simply contact us via Contact Us or contact our support team via email at contact@cdkeysmarket.com
We may request screenshots of the error to assist in the investigation. Upon receipt of your ticket, we will promptly offer a solution, which may include a refund if the key is found to be faulty.

4. Shipping Policy

At CD Keys Market, shipping for digital products is entirely free. As our items are digital, they are delivered instantly after payment through our Autokey System. Immediately after payment, you will receive the activation key for the product you have purchased. There is no physical shipping involved, and delivery is instant.

5. Privacy Statement

Respecting your privacy is of utmost importance to us. We do not collect personal information about you unless you choose to provide it. When you provide personal information through email or form submission, we solely use it to fulfill your order or respond to your inquiry. We do not share your email or personal information with any external organizations or individuals. Our commitment to protecting your privacy is further detailed in our comprehensive Privacy Policy.

6. Links to Other Sites

Our website may contain links to other websites for your convenience or reference. By clicking on these links, you acknowledge that you are subject to the privacy policies of those external sites. CD Keys Market is not responsible for the content of any linked website, nor do we endorse the sites we link to.

7. Payment Methods

To facilitate smooth transactions, we accept online payments via PayPal. These payment methods offer secure and encrypted processes. Rest assured that we do not receive your credit card details. Instead, we only receive notifications confirming payment.

8. General Conditions

By using our website and services, you agree to comply with our terms and conditions. We reserve the right to modify, suspend, or terminate the service at any time without prior notice. CD Keys Market shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages resulting from the use or inability to use our services. For a comprehensive understanding of your rights and obligations, please read our full Terms and Conditions.

If you have any questions or concerns regarding our Terms of Service, please do not hesitate to contact us at contact@cdkeysmarket.com.